Shipping Policy

Information about our shipping services and delivery times

Last updated: January 2024

Order Processing Time

Orders are processed within 1-3 business days to ensure timely delivery for our customers. During high-volume periods or holidays, processing times may be slightly extended.

Shipping Options Available

Standard Shipping
  • Delivery Time: 5-7 business days
  • Cost: $4.99 (Free on orders over $50)
  • Tracking: Included
  • Signature: Not required
Expedited Shipping
  • Delivery Time: 2-3 business days
  • Cost: $12.99
  • Tracking: Included
  • Signature: Available upon request

Transparent Shipping Policies

We provide clear shipping policies to ensure transparency and customer satisfaction with every order. All shipping costs are calculated at checkout based on your location and selected shipping method.

Domestic Shipping (United States)

  • Standard shipping: 5-7 business days
  • Expedited shipping: 2-3 business days
  • Free shipping on orders over $50
  • Orders shipped via USPS, UPS, or FedEx
  • Tracking information provided for all orders

International Shipping

  • International shipping available to select countries
  • Delivery times vary by destination (10-21 business days)
  • Customs fees and import duties may apply
  • International orders are final sale
  • Please contact us for specific international shipping rates

Order Tracking

Once your order ships, you will receive an email with tracking information. You can track your package using the provided tracking number on our website or the carrier's website. Please allow 24-48 hours for tracking information to update after shipment.

Shipping Restrictions

  • We do not ship to P.O. Boxes for expedited shipping
  • International orders may be subject to customs inspection
  • Some products may have shipping restrictions to certain locations
  • We reserve the right to cancel orders that cannot be shipped to certain addresses

Lost or Damaged Packages

If your package is lost or damaged during transit, please contact us immediately at contact@omniwearstudio.com. We will work with the shipping carrier to resolve the issue and ensure you receive your order or a refund.

Shipping Delays

While we strive to meet all delivery estimates, shipping delays may occur due to weather conditions, carrier issues, or other unforeseen circumstances. We are not responsible for delays caused by shipping carriers.

Address Changes

If you need to change your shipping address after placing an order, please contact us immediately. Address changes can only be made before the order has been processed and shipped.

Multiple Shipments

Orders containing multiple items may be shipped in separate packages to ensure timely delivery. You will not be charged additional shipping fees for split shipments.

Need Help with Shipping?

If you have any questions about our shipping policy or need assistance with your order, please don't hesitate to contact us:

Email: contact@omniwearstudio.com

Phone: +1 307 527 0992

Business Hours: Monday - Friday, 9:00 AM - 5:00 PM MST

OmniWear Studio LLC

Email: contact@omniwearstudio.com

Phone: +1 307 527 0992

Address: 30 N Gould St Ste N, Sheridan, WY 82801

Website: omniwearstudio.com